A Mental Fitness App Design
https-www-behance-net-gallery-103283683-zo-mental-fitness-app
Client
Field Project
Type
User Research
Year
2020

Process
Project: Psyche Fitness App
Role: UX & Visual Designer
Focus: Mental wellbeing, Self-care systems, UI Design, Research
Duration: 3 months
Tools: Research methods, XD, IA mapping, Persona modeling, Wireframing
Context
Mental fitness in India is often overlooked due to stigma, lack of access, and insufficient awareness. This project began with a simple but urgent question:
How might we make mental well-being tools more approachable, accessible, and personalized for different kinds of users?
My Role
From field research to interface design, I led the project from end to end. I mapped mental health needs across different life stages and translated insights into a digital platform that supports users with tools tailored to their mental state—without medical labeling or emotional overwhelm.
Problem
Despite rising awareness, mental health remains inaccessible and stigmatized. The current ecosystem is fragmented—either expensive, clinical, or too generalized to feel personal. People often “search and scroll” in distress without finding what they need at that moment.
Key Insight: People know something is wrong, but they either don’t know how to cope, don’t feel safe enough to share, or can’t afford therapy.
Process
01. Field Research
Through in-depth interviews and empathy mapping across multiple personas—from overwhelmed homemakers to students facing high pressure—I uncovered key emotional patterns:
Overthinking, fear, mood swings
Lack of safe space, motivation, and guidance
Shame in seeking help
“I know I should get help, but I don’t know where to go—and I’m afraid of being judged.”
02. User Segmentation
I defined 3 tiers of users based on their mental coping capacity:
Level 1: Aware but struggling to sustain stability
Level 2: Needs motivation and personalized guidance
Level 3: Unaware or emotionally paralyzed—needs urgent help
03. Personas
Each persona had unique pain points, from career pressure and relationship anxiety to emotional numbness. Their shared need: someone to listen, guide, and not judge.
Solution
Design a digital platform for mental fitness—approachable like a friend, helpful like a guide, and smart enough to adapt to different mental states.
Key Features:
Guided onboarding to detect mental state through tone-sensitive questions
Personalized suggestions based on persona tier—affirmations, tools, talk, or action
AI-based buddy for emotional check-ins
Self-paced support kits for journaling, breathing, reminders
Therapist connection option when needed, no pressure
UI Design Principles:
Calm and friendly tone: Soft colors, simple interface, human voice
Minimal but warm layout: Blue hues for trust, smooth transitions
Zero overwhelm: No jargon, no overload—just safe guidance
Outcome
The final design imagined a mentally safe UI—like a wellness companion rather than a clinical app.
Mapped three user journeys based on coping tiers
Created modular wireframes for affirmations, reflection, therapist connection, and emergency tools
Defined system architecture around needs, not diagnosis
Reflection
This project taught me that mental well-being design isn't about features—it’s about feeling safe.
Sometimes, users don’t need a solution. They need a pause, a reminder, or someone to say “you’re okay.”
As a designer, I carry this insight into everything I create. Because real impact begins where empathy meets clarity.
Outcome
The final outcome of the fitness centre mobile app was a user-friendly and engaging digital product that exceeded the client’s expectations.
Users were able to easily view class schedules, book sessions, and track their fitness progress, all within a seamless and intuitive app experience.
As a result, the fitness centre saw an increase in user engagement and loyalty, and the app has become an important part of their overall customer experience.